Our Terms

Our minimum order quantity is 200 euros and must be prepaid via Master Card, Visa, American Express, Discover Card, Money Order, Bank Wire Transfer or Company Check.

All new customers requesting terms must complete a Credit Application or provide a Bank Letter of Credit.

All items are priced at current prices except for items for which our price is directly wholesale or results from a written quote based on quantities. The terms of cooperation can change at any time. All quoted prices are stipulated ex-works, and do not include the cost of packaging, freight, insurance, customs duties or VAT.

RETURN CONDITIONS & PROCEDURES

  • Returns are accepted within 30 days from the date of issue of the consignment note.
  • The cost is always borne by the sender unless we have made a mistake. In this case our company bears the shipping cost.
  • Contact RMA@cynergytrans.com to get an RMA form for your return. Please fill out the form completely. (Invoice number, date of purchase, reason for return, etc.).

No refunds will be received if the above procedures are not followed.

WE cannot accept used products or products that have been damaged.

In case of forced return beyond 30 days and up to 60 days, the value of the credit will be 20% lower and from 60 to 90 days will be 30% lower than the purchase value of the products. No return will be accepted beyond 90 days from the date of purchase.

METHODS OF PAYMENT

We accept all forms of payment including all major credit cards, TT, wire, Paypal.